“Your 5 Most Asked Questions Answered”

Q: What happens after my payment is approved?
A: After your payment is approved you will be able to download instructions on how to make your call from our website.

Q: What will I find inside my instructions? 
A: You'll find the following instructions.

• A special dial-in phone number
• A few short tips on how to create a memorable message for your loved ones.
• Step-by-step tips on how to upload your photos and background music from your computer to our secure server.

Q: Is there a deadline for leaving my recorded message?
A: Yes. Please have all your own and (group) messages recorded plus photos, music, and video clips uploaded no later than 7 days before the day of celebration. We cannot guarantee that late additions will be included in the final production.

Q: How can I place an order right now?
A: We believe the best way is to first listen to your specific needs. That's why there's no order page as of yet. Call us for a no obligation consultation about your project and we'll take it from there.

Q: What if I still have more questions?
A: Then please visit our in house Help Desk for more in depth answers to your questions. If you don't find what you're looking for, open up a new ticket and you'll receive an answer within 8-24 hours. 

Support Team